Account Manager

EXPERIENCE

2-5 Years

EMPLOYMENT

Full-Time

SALARY

$35 – 45k per year

Role Overview

Account Managers work with their assigned clients daily via phone and email communication. Responsibilities include providing proactive and effective communication to clients regarding their orders, inventory, and other daily operations.

During the onboarding process your direct supervisor will provide comprehensive training on Fulfyld’s service standards and the software needed to perform the job. This role is critical to Fulfyld’s growth and development as Account Managers are the primary point of contact for Fulfyld and the main resource for their designated accounts.

As an Account Manager, you will foster relationships with new and existing Fulfyld clients. Qualified candidates will demonstrate outstanding communication skills and a strong ability to anticipate client concerns and proactively offer solutions.

Duties and Responsibilities

  • Develop and manage key relationships with our clients.

  • Provide timely and thorough communication to your team and to brand representatives.

  • Able to proactively offer solutions and provide conflict resolution when necessary. Educate clients on the resources available to them through Fulfyld’s Services, including software.

  • Work closely with our executive team to ensure that client processes are efficient and up to Fulfyld’s standards.

Minimum Qualifications

  • Bachelor’s Degree in Business Management, preferred
  • 2- 5 years of experience in client management, hospitality, or service industry.
  • Must have experience with MS Office applications including Word, Excel, PowerPoint, Outlook, Project, etc.
  • Candidates with Salesforce, SharePoint, Confluence, Zoom, or Shipedge experience is encouraged to apply.
  • Comfortable learning new software and teaching others.
Fulfyld eCommerce is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Fulfyld eCommerce regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
 
Please apply by sending your resume to chalanah@fulfyld.com.

Share

Share on facebook
Facebook
Share on google
Google+
Share on twitter
Twitter
Share on linkedin
LinkedIn

Learn how we help top
e-commerce brands make ship happen