This Customer Success Story features a lip-smacking snack that will run circles around your three-square meals a day! It’s natural, dairy-free, gluten-free flavors are sure to help you “snack smart.” Learn how a clever healthy snack brand found great support and exceptional fulfillment in Fulfyld, to better their customer experience and scale their company.
Cleverly—a healthy snack brand that produces curated combinations for clever consumption—was created out of the dire need for wholesome, natural snack options. Over the years, they have grown their brand immensely with the vision to inspire people to join the healthy snacking movement and push the boundaries of what healthy snacking is.
From Amazon to retail grocery chains like HEB, long-time business partners Keesha Waits and Gloriana Koll have made it their goal to provide tasty snacks for the world that exists between meals. So, we asked Keesha all the delicious details about why she chose Fulfyld to fulfill their customers’ savory snacking desires.
Fulfyld: We would love to hear a bit of your backstory. How did you get started?
Keesha: I am a LeCordon Bleu Certified Pastry Chef and an entrepreneur at heart. Cleverly has been growing and evolving since 2014, and the brand was born from a growing need for clean healthy snack options in my personal life, and came to life through common goals and friendship.
“Since moving to Fulfyld there is a very important portion of our business that I do not stress over anymore. The relief that Fulfyld has provided is indescribable. The knowledge that our customers are being serviced efficiently and quickly is a great feeling.”Keesha Waits, Chief Innovation Officer of Cleverly
Fulfyld: Since moving to Fulfyld, how much labor have you had?
Keesha: I am not sure how to answer this question. What I can say is that since moving to Fulfyld there is a very important portion of our business that I do not stress over anymore. The relief that Fulfyld has provided is indescribable. The knowledge that our customers are being serviced efficiently and quickly is a great feeling.
Fulfyld: What were your key pain points before switching? How has Fulfyld fixed or improved those?
Keesha: That goes back to the previous answer. Before the pandemic hit, we were fielding our own orders from our headquarters office. During the months of 2020, we eventually had to shut down our website and only service the retail stores and Amazon.
Once I was introduced to Fulfyld, we felt more confident launching the new website with providing exceptional service to our online customers.
Fulfyld: Why did you choose Fulfyld?
Keesha: Fulfyld was a referral from another amazing business that we trust. After the initial conversation around how Fulfyld could help shoulder this portion of our business, it was an easy choice. However, the ease of onboarding and the clean simple pricing model was also a plus.
Fulfyld: What features do we offer that drew you in?
Keesha: I see that we can grow as a company with Fulfyld. The top features are your FBA services and quick shipment turn around.
Want to learn more?
If you desire to take your business to the next level, let the best company for ecommerce fulfillment services handle all of your fulfillment needs while you focus on building your brand. Contact us today and speak to a member of our dedicated team to discover if Fulfyld is the right fit for your company.