If you run a business or online store through Shopify, you’ve likely run into the problem of focusing more time on handling shipping e-commerce orders to your customers while simultaneously trying to market and build your brand. Rather than exhausting yourself trying to fulfill orders on your own, outsourcing to a third-party logistics company (also known as a 3PL) could save you both time and money, freeing you up to focus on the continued growth of your brand.
Fulfyld is a leading third-party warehouse and fulfillment service (3PL) that can handle fulfillment for sellers who utilize Shopify. When you pass your company’s logistical needs to us, we’ll handle every step of the order fulfillment workflow —from inventory management to picking, packing, and shipping orders. You just sit back and focus on what you do best – running your business.
Today, we will share a little more information about our dedicated Shopify fulfillment service. As one of the largest e-commerce platforms in North America, Shopify makes up a massive segment of the market and we are proud to help sellers utilizing the platform to keep their customers happy by supporting the entire fulfillment services lifecycle. Keep reading to learn everything about outsourcing your Shopify fulfillment and how we can help improve the overall order fulfillment process for your e-commerce brand.
What is a Third-Party Shopify Fulfillment Service?
A third-party logistics provider (3PL) is a company that provides order fulfillment outsourcing services to businesses for part or all of their supply chain management functions. A 3PL handles everything from warehousing and transportation to order fulfillment and returns management. This allows businesses to focus on their core competencies while leaving the logistical details to someone else.
Why Outsource Your E Commerce Fulfillment Services?
If you’ve never considered outsourcing your fulfillment process, we understand that you might be hesitant. Many business owners prefer to maintain control over the finer details of their store and that extends to handling how their orders are fulfilled. Yet, as we know, one person cannot manage everything. Sometimes it’s better to loosen your grip and let a subcontractor handle some of the critical components of your business that they may have further expertise in.
As far as we can see, there are plenty of reasons to consider using a Shopify fulfillment service, but the main benefits include:
You can focus on other aspects of your business: When you outsource your Shopify fulfillment, you free up time and resources to focus on other parts of your business, such as marketing, product development, and customer acquisition.
You can scale quickly and efficiently: An outsourced fulfillment services company can help you scale quickly and efficiently to meet changing demands. For example, if you experience a surge in orders during peak season, an experienced 3PL provider can help you manage the increased volume without any disruptions.
You can save money: Outsourcing your Shopify fulfillment can save you money in the long run. A 3PL company can help you optimize your supply chain, which can lead to cost savings. In addition, using a fulfillment service can help you reduce your shipping costs, which in turn, allows you to provide your end customers with affordable shipping rates as well.
You can improve customer satisfaction: A fulfillment service can help you improve customer satisfaction by ensuring that orders are fulfilled accurately and on time. In addition, a fulfillment service providers can automatically provide customers with tracking information and assistance with returns so that you don’t have to deal with it.
Although these are just a few of the reasons why you should consider outsourcing your Shopify store fulfillment needs, they represent a major draw for many sellers
The Fulfillment Process
When you make Fulfyld your dedicated Shopify fulfillment partner, we’ll take care of all your logistical needs. For the sake of transparency, let’s quickly take a look at the entire process.
Typical fulfillment companies work by connecting your Shopify store to a fulfillment service. When an order is placed on your Shopify store, the order is sent to your chosen fulfillment provider, where it is picked from the warehouse, packed, and finally shipped to your end customer.
The fulfillment center then would pass along tracking information back to your shopping cart automatically (typically via API). Some fulfillment companies can even handle customer service for your orders.
In most cases, you would have to sign up with a fulfillment service prior to sending them any inventory so that they can integrate your store and prepare to receive your products in their warehouse. For example, when using Fulfyld as your dedicated fulfillment service for your Shopify store, you would need to follow these steps:
Activate Fulfyld as Your Preferred Fulfillment Service – After logging into your Shopify account, head into Settings and locate the Shipping and Delivery tab. Under the Custom Order Fulfillment option, select Add Fulfillment Service. Then, simply enter “Fulfyld” and provide Shopify with our email address. We’re already integrated into the Shopify system and ready to get to work (please note, in most cases, Fulfyld will handle this integration for you – we provide turn-key white glove onboarding for all new customers).
Select Products to be Fulfilled by Fulfyld – Navigate to your store’s Products Page and individually select the products you want Fulfyld to process. Under Inventory, you can specify which fulfillment you want to use if you’ve assigned more than one. Click Save to finalize your request.
Notify Fulfyld – As soon as you’re ready to start shipping, simply reach out to your account manager, and they will assist to make sure your go-live with Fulfyld goes as smooth as possible.
Once you’ve finalized everything on the back end of your Shopify store, we can then begin our end of the deal. As orders start rolling in, we’ll pick, package, and ship your products. Once marked shipped in our WMS platform, we pass the USPS/FedEx/UPS tracking information back to your store, which then emails your customer with the delivery information for their products – you don’t have to do a thing!
Why Pick Fulfyld for Your Shopify Shipping Needs?
We know it isn’t easy picking a third-party fulfillment service, especially when you are new to the idea. There are plenty of factors to consider and if you make the wrong choice, it can erode the trust you’ve built with customers. Fortunately, we’re here to tell you what makes Fulfyld the right decision!
We Manage Your Inventory For You
For a majority of online store owners, the struggle of managing and storing an inventory is a constant headache. It’s time-consuming and often quite costly, especially if you have to pay for your own warehouses or storage units. If your business is still growing, this can put a lot of strain on your cash flow and hold you back from expanding your product line or buying more inventory to sell.
When you partner with Fulfyld, though, we can ease the burden by managing your inventory for you. Our fulfillment centers are ready to receive, process, and store your inventory as part of the complete service. Whenever you receive an order, we’ll simply pull it from stock, pack the items in an approved shipping containers, generate a shipping label and update your store to reflect that the order has been shipped.
Fulfyld is partnered with some of the largest shipping companies in the world, including UPS, FedEx and USPS. We regularly handle orders from around the United States and internationally. Whether your business is big or small, our fulfillment service can handle it all – no matter which of our fulfillment centers you decide to utilize
Fulfyld Offers Transparency and Guidance
We’re not just a fulfillment company, but a partner that wants to see your business succeed. Fulfyld offers transparency and guidance every step of the way so that you can make the best decisions for your company. We also offer a la carte services, which means you only pay for the services you need – nothing more, nothing less.
Some of our most attractive services include:
A dedicated account manager to help you with any questions or concerns
Competitive flat-rate shipping prices
A la carte services, including custom packaging, crowdfunding campaign fulfillment, and subscription box fulfillment
A fulfillment network of integrations across the United States and around the world
Real-time shipment/inventory tracking and reporting
Start-of-the-art order management software
So, if you’re looking for a fulfillment service that can help you take your business to the next level, look no further than Fulfyld!
Fulfyld is as Fast as It Gets!
When it comes to e-commerce, your store is only as successful as its brand, name, and reputation. Part of this image comes from your ability to provide quality services in a timely manner. For example, look at Amazon. They managed to build an entire membership process around free 2-day Prime shipping. With Fulfyld, we can provide you with the tools do the same.
We know that no one wants to sit at home waiting for the products they ordered to show up in a few days. That’s why we’ve worked to provide flat-rate 2-day shipping for all of our fulfillment options. With your e-commerce order fulfillment in our hands, we can make good on that promise thanks to out tech-enabled fulfillment solution, detailed inventory software, and dedicated account management teams. No matter what your fulfillment strategy is, we can assure you that you will not second guess choosing Fulfyld as your store’s fulfillment service.
Fulfyld Handles Dissatisfied Customers for You
We all know that customer service is a process, not an event. This is especially true when it comes to returns, which can be a real pain for Shopify store owners. Not only do you have to process the return, but you also have to find a way to get the product back in stock and to the customer as quickly as possible.
When you partner with Fulfyld, we can take care of all of that for you! We have a dedicated returns team that will process the return and update your inventory accordingly. We’ll even work with the customer to make sure they are satisfied with the outcome.
We understand that happy customers are the key to a successful business, so we’ll do whatever it takes to keep them coming back for more.
What Could Happen If You Use Other Shopify Fulfillment Services?
The Shopify fulfillment network offers dozens of possible 3PL services and, while we hate to speak ill of our competitors, we are proud to state that we offer the best quality of service around. Nevertheless, you may be tempted to choose one of our rival fulfillment companies.
If so, just be careful to research each option and verify that they can meet your needs. Working with the wrong fulfillment company can have dire consequences for your business, especially if you’re trying to grow larger. Keep reading below to hear more about why selecting the right fulfillment service is key to your brand’s long term success.
Slow Shipping and Incorrect Orders
Not all fulfillment services are created equal. Therefore, you have to be careful to find a service like Fulfyld that offers accurate order fulfillment in a timely manner. Any Shopify seller can testify that unsatisfied customers are relentless and that a single bad review can cost them sales and be detrimental to your online store. This is what you can expect if you partner with the wrong service.
Simple factors like insufficient staffing, outdated technologies, and poorly trained account managers can translate to incorrect orders arriving on your customers’ doors or orders taking several weeks to finally arrive. You and your customers alike do not deserve this and can find better care through Fulfyld.
Insufficient Customer Care
When you work with Fulfyld, we like to think of it as a partnership but, in reality, we know that you’re the customer too. That’s why we provide on demand inventory updates, dedicated account management, 24/7 support, and attention to detail that a lot of other fulfillment services cannot provide.
If you choose to work with the wrong fulfillment provider, you’ll quickly understand just how important these factors are. Companies without the staff to carefully manage your inventory are more likely to lose your products, leave perishables to rot, and keep you wondering what’s happening with orders and even more, what’s happening with your inventory levels.
This lack of care carries over to your customers as well. No one wants to be left wondering if the fulfillment center received their order. Likewise, no one wants to wait weeks on end for their package to finally arrive. Inefficient and unqualified 3PLs could even leave your business worse off than when you handled fulfillment on your own.
Your Brand Loses Recognition
Fulfyld prides itself on its range of a la carte services that help make each of your shipments unique. Thanks to our custom packaging options, subscription box services, and more, we have been able to help countless small Shopify businesses transform their standard fulfillment processes into memorable unboxing experiences.
In an age of influencers and digital marketing, you can’t afford to leave your third-party fulfillment to an outdated or—frankly—bland 3PL. Your customers will receive little more than a boring brown cardboard box packaged without care. In time, your brand will lose its spark and your customers will jump ship.
How to Pass Your Shopify Fulfillment Needs to Fulfyld
Now that the understand the magnitude and importance of outsourcing your Shopify fulfillment to the right company, we wanted to share a basic rundown of what will happen after you sign up with our service. Of course, we recommend that you contact us for the finer details but, for now, this is a general overview a partnership:
1. Reach Out to Us About Your Business – The first step to partnering with Fulfyld is to send us some basic information about your Shopify store. We’ll need to get an idea of your current inventory and average number of orders, as well as some personal contact details so we can reach you with more information.
You can submit a request through our website and we’ll get back to you with a quote as soon as possible after we get an understanding of your current Shopify fulfillment process.
2. Prepare to Send Your Inventory – After we’ve settled the terms and conditions, all you have to do is prepare your inventory for shipping. Feel free to sort through your products and set some aside for your own keeping or ship your entire business to one of our fulfillment centers. We have plenty of space and can handle it all.
We can provide finer details about the preparation process before you ship but, essentially, you’ll have to print a Warehouse Receiver Order label with a system-specific barcode that we’ll use to intake your products. Also, be sure to safely package your inventory to prevent damage in transit.
3. We Then Process Your Shipment – As soon as your inventory arrives at our fulfillment center, we’ll begin unloading and processing the items. Every piece of inventory will be moved to a pre-designated area in our warehouse, counted, and uploaded into your order management software. We will also send a confirmation email to notify you that we’ve received and processed your order.
4. Your Inventory is Sorted – Here at Fulfyld, we put a lot of effort into sorting and storing your inventory. We know that it represents the backbone of your industry and, therefore, handle everything with care. Any bulky or heavy items will be lifted using specialized equipment to prevent damage or injury. Then, we’ll tag each item and load them into our system for easy retrieval.
Whenever you receive an order through the Shopify store, we’ll then use the item codes to find and remove products from inventory before automatically updating your account information. This process takes less than a minute, helping to ensure our speedy fulfillment times.
5. Your Business Continues as Usual – As soon as we’ve finished processing, tagging, and storing your inventory, we’ll then intake orders and start shipping them out. Your business can go on as usual and we’ll keep you updated on analytics, reports, and any other important details. Your inventory will have its own dedicated area and your account manager will help answer any questions you may have.
The entire intake process takes around 48 hours to complete but, once we’ve completed inventorying your products, feel free to send us more. Anytime you want to restock products, we’ll be standing by to receive your shipments and will update you as soon as they’ve been moved into storage.
Shopify is one of the most popular ecommerce platforms in the world and, as such, we are proud to offer our dedicated fulfillment services to their sellers. No matter what size your business is or how many orders you fulfill every day, we can help streamline your fulfillment process and take your company to the next level.
When you partner with Fulfyld, we take care of all your logistical needs, from inventory management to order processing and step-by-step tracking. For more information about how to link your Shopify store with Fulfyld’s dedicated 3PL services, contact us today and let us know how we can help.