Route every order to the floor while you watch the dashboard
Here is the path an order follows once your BigCommerce store is wired in — no CSV handling, no tracking copied by hand.
List on BigCommerce, and we take it from the order up
The order reaches Fulfyld through the BigCommerce API and drops into Shipedge, the warehouse platform our team operates. Nothing is entered twice.
Map each shipping option to a carrier once
Shipedge reads the shipping option on the order and maps it to the carrier service on your account, and every SKU points to the item in our bins.
Stop a mis-pick before it reaches the box
The pick line scans each item against the order ahead of packing. A wrong SKU, variant or quantity is set aside and held, and the label prints for the mapped service only.
Make the 1PM cutoff and ship that day
Orders placed by 1PM Central leave the same business day on USPS, UPS or FedEx from our dock in Madison, Alabama, with no consolidator in the chain.
Let tracking post itself to the order
The tracking number is written to the BigCommerce order the moment it ships, so your team never copies one across by hand.
Hold a single stock figure across channels
Each pick, restocked return and received shipment updates on-hand quantity, and the new figure reaches BigCommerce and every connected channel within minutes.
Keep a storefront sale from outrunning real stock
The BigCommerce fulfillment integration is a two-way, near real-time sync: orders arrive, and tracking and quantity post back before anyone notices a gap.
| Data | Direction | When |
|---|---|---|
| Placed orders | BigCommerce → Fulfyld | Pulled over the BigCommerce V3 API as they are placed, no export |
| Chosen shipping option | BigCommerce → Fulfyld | Read per order and mapped to a carrier at onboarding |
| Tracking and carrier | Fulfyld → BigCommerce | Posted to the order automatically once it ships |
| On-hand quantity | Fulfyld → BigCommerce | Refreshed through the API within minutes of any change |
| Restocked returns | Fulfyld → BigCommerce | Returned to available stock after inspection |
| Your SKUs | You → Fulfyld | Loaded from one template at setup; add new SKUs in the dashboard anytime |
One stock pool backs every storefront. Run Amazon, your own site or another channel beside BigCommerce, and a sale on any of them lowers the figure shown on all of them.
Live on BigCommerce in under 7 days, no build required
Six onboarding steps, no theme work and no dev cycle. Moving your BigCommerce fulfilment to Fulfyld takes less than 7 days.
Hand us a single SKU-and-shipping sheet
You fill a single SKU and shipping template with your products and the shipping options your store runs. We ingest the SKUs and tie each option to a carrier service.
Connect the store API, then send a test order
Generate BigCommerce API credentials, or let your account manager connect the store. A one-unit test order proves orders, labels and tracking all travel end to end.
Put your mark on the packing slip
Mailers, boxes, tape and void fill come included. Add your black-and-white logo to the slip, or ship us your own packaging to run.
Get hands-on with the dashboard in 45 minutes
A 45-minute Zoom session takes you through the Shipedge dashboard, where orders, stock and returns all live in one screen.
Move first stock in, two receiving hours free
Raise a replenishment in Shipedge before your inventory reaches the dock; the opening receipt carries two free hours of receiving.
Pick a launch day between Tuesday and Friday
Launches happen Tuesday to Friday, and from that day BigCommerce orders placed by 1PM CT ship the same business day.
Make a BigCommerce 3PL prove these 6 things first
BigCommerce hands you a clean API, and your 3PL should use it well. Here are the six checks worth making, and how Fulfyld answers each.
They connect on the BigCommerce API, not a file feed
BigCommerce exposes a V3 REST API with webhooks that fire the instant an order is placed, so a 3PL fulfillment integration for BigCommerce can run live instead of on files. A connector leaning on scheduled file feeds leaves a window to oversell.
Fulfyld runs on that API into Shipedge, so an order is in our queue seconds after checkout and stock corrections return the same way.
They explain why an API beats a bolt-on app
An API moves data live: BigCommerce sends the order, the 3PL sends back tracking and stock. A middleware app is one more layer to maintain and one more point to fail.
Fulfyld’s BigCommerce link runs on the API. For a headless build or a channel with no ready connector, Fulfyld’s open API covers it, with docs and an account manager on hand.
They run two-way sync, not just orders outward
A one-way feed pushes orders out and nothing back. Two-way sync returns tracking, status and quantity within minutes, so your storefront never sells stock that already left.
Fulfyld refreshes BigCommerce quantity within minutes of each pick, restocked return or received shipment, and writes tracking back as the parcel ships.
They handle multi-storefront stock without crossing wires
A single BigCommerce account can run several storefronts off one catalog, and a 3PL that cannot keep one quantity across them will oversell on the busiest one.
Fulfyld holds one on-hand figure per SKU and pushes it to every storefront and channel you connect.
They map product options and bundles up front
A BigCommerce product with options or a bundled listing ships as one line but the warehouse picks each part. A 3PL blind to that miscounts on day one.
Fulfyld maps options and bundles to their component SKUs, so each is picked and counted on its own, and kits can be pre-assembled.
They return stock, not just push orders out
Every BigCommerce return should tie to its original order, so your refund and your on-hand quantity stay in step.
Fulfyld receives, inspects and restocks returns, and the corrected quantity reaches BigCommerce within minutes.
Lay out every fee before you sign, nothing buried
Fulfyld rolls the shipping label and postage, five free picks and standard packaging into one flat per-order rate, and prints every other fee below. No hidden fees.
| Fee | Rate |
|---|---|
| BigCommerce integration | $0, unlimited stores |
| Flat per-order rate | Covers postage and label, pick & pack of the first 5 items, and standard packaging |
| Extra picks | $0.50 per item after the first 5 |
| Receiving | $40/hour; 2 hours free on your first receipt |
| Storage (501–1,000 orders/mo) | Small bin $2.20, regular bin $3.50, X-large bin $5.25, pallet $28.00 per month; cheaper as volume grows |
| Returns processing | $3.50 first item, $0.50 each additional |
| Account management | $0, dedicated account manager included |
Example: at 501–1,000 orders a month, a 4–12 oz order shipped standard (2–5 days) runs around $7.74+, postage included. Each tier is listed on our 3PL fulfillment pricing page, and the rate eases as volume climbs.
Scale from 500 BigCommerce orders a month to 5,000+
Three things decide whether a 3PL fits a BigCommerce merchant: your monthly order count, your buyers’ locations, and your product mix.
Store for less as your orders climb
Fulfyld suits brands shipping 500 to 5,000+ orders a month, and per-bin storage eases down at higher tiers, so growth does not quietly inflate your warehousing bill.
Dispatch from one hub, hand-off free
One warehouse, no hand-offs, going out direct on USPS, UPS and FedEx, with no consolidator in the middle to muddy your scans.
Quote a real two-day option at checkout
Dispatching from one national hub tightens transit, so you can show a genuine two-day delivery option at checkout rather than hope it arrives.
Reach buyers abroad from the same stock
International shipping is on offer. At 501–1,000 orders a month, a 4–12 oz international order lists a rate you can see before you commit.
Handle fragile, heavy and kitted goods as well
Our fragile goods fulfillment builds packaging around each piece with foam and bubble wrap, and big & bulky fulfillment takes the oversized lines many 3PLs refuse.
Get a whole 3PL team behind your BigCommerce store
Get connected free, with an API key
Link your BigCommerce store with an API credential, or let your dedicated account manager connect it. Either way it costs $0.
Work with one manager who knows your store
A named specialist on your account, alongside you through onboarding and every day that follows.
Turn BigCommerce returns back into stock
Returned units are inspected and restocked, and the corrected quantity posts back to BigCommerce on its own. Reverse logistics is in the service, not an add-on.
Bank on 99.9% pick accuracy
A 99.9% pick rate, two-day dock-to-stock receiving and 360° quality-control scans are standard on every account.
Branch into kitting, FBA prep and subscriptions
Hand every BigCommerce order over at one flat rate
Flat-rate pick, pack and ship on every order your BigCommerce store sends us. No hidden fees.
Read moreReady inventory for Amazon FBA
Selling on Amazon too? We prep and kit your stock for Fulfilled by Amazon, so you skip standing up an in-house team.
Read moreMake the box a brand moment
Need custom packaging, or a hand with contract manufacturing? Fulfyld does both.
Read moreShip each subscription box on cadence
Subscribers get their boxes right when they expect them, every cycle.
Read more“You guys are the best, fast, reliable, and accommodating at every step. My account manager Alfonzo has been super responsive. You really are an extension of our team.”