The term “on order” frequently emerges in conversations about stock levels, indicating a specific stage in the supply chain process. For businesses, understanding what “On Order” means can directly influence purchasing decisions, customer communications, and overall inventory management strategies. 

As consumers become more savvy about their shopping experiences, companies must navigate these inventory terms with precision to maintain transparency and trust. 

Understanding the Status “On Order”

A product is considered “on order” during the period after the business places an order with a supplier but before the inventory arrives. This term is often seen in inventory systems or product databases, and it serves as a way to track stock that’s coming soon. 

• For businesses: It helps in managing supply chains, ensuring that the right amount of product is on its way to meet demand without overstocking.
• For customers: Seeing “on order” on a product listing or availability notice often means the item will soon be back in stock, but it may not be ready to ship right away.

Why Is “On Order” Important in eCommerce?

Understanding the “on order” status is crucial for both inventory management and customer service. Here’s why:

• Inventory Management: For businesses, knowing what’s “on order” helps plan inventory management and avoid stockouts. 
• Customer Communication: For eCommerce, having clear information about items “on order” helps set customer expectations.

For example, if you see an item listed as “on order” at a store like Amazon, it may mean that they are awaiting restocking and will update availability soon. 

How “On Order” Affects Stock Availability

When managing an eCommerce store, having products “on order” can serve as a buffer between having no stock at all and a fully stocked warehouse. 

• Pre-order options: Some stores may allow customers to pre-order items that are “on order,” guaranteeing their purchase as soon as the stock arrives. 
• Backorders: In some cases, businesses may allow backorders, meaning customers can purchase an item even though it is “on order” and not currently available. 

Ensure Your Inventory Is Always On Track

Having products “on order” is a normal part of running an eCommerce business. Partnering with a reliable fulfillment provider further enhances this process, ensuring timely updates and accurate tracking of inbound stock.

Whether you’re tracking inbound stock or planning restocks for high-demand products, keeping a close eye on your “on order” items will help you run a more efficient and customer-friendly operation.