As you track your online purchase, you might come across the status “Order Information Received.” If you’re unsure about its significance, you’re not alone—this phrase often raises questions about the current stage of delivery.

Understanding what “Order Information Received” status means is crucial for keeping track of your online order’s progress. It helps you gauge where your order is in the fulfillment process, which can reduce any confusion or unnecessary concern about delays.

Purpose of “Order Information Received” in the Delivery Process

“Order Information Received” means the seller has created a shipping label and submitted order details to the carrier, but the package may not yet be shipped.

Preparing for Shipment

At this stage, your order is ready for shipping, though it hasn’t been handed to the courier. The label and order details are prepared for dispatch.

Streamlining Fulfillment

Partnering with logistics providers helps businesses streamline the transition from label creation to shipping, reducing delays and boosting customer satisfaction.

The Steps Leading to “Order Information Received”

Before the “Order Information Received” status, several key actions take place:

• Order Confirmation: After placing your order, the retailer confirms and processes your purchase. Payment is typically approved during this step.
• Label Creation: Once the retailer prepares your package, they generate a shipping label, which is electronically sent to the courier. This triggers the “Order Information Received” status in most tracking systems.
• Awaiting Pickup: At this stage, the shipping carrier is waiting to physically collect the package from the retailer or fulfillment center.

What Should You Expect After This Status?

After seeing “Order Information Received,” the next status update will typically be “Shipped” or “In Transit,” which means the package has been picked up by the carrier and is on its way to you. When working with a reliable 3PL partner, this handoff process is often streamlined, ensuring your package moves efficiently through the supply chain. 

The time between “Order Information Received” and “Shipped” can vary depending on how quickly the retailer prepares and hands off the package to the courier. In most cases, this happens within a day or two, but it may take longer during busy seasons.

Countdown to Shipment Begins

The “Order Information Received” status is an early sign that your order is being prepared for shipment. It means the retailer has notified the shipping carrier of the upcoming package, but it hasn’t yet been handed over. 

Once the package is picked up, you can expect a tracking update, allowing you to monitor its journey until it reaches your doorstep.