Quick answer: Fulfyld includes pick and pack labor in your standard per-order shipping cost, up to 5 items per order at no additional charge. Orders with more than 5 line items are charged $0.50 per item beyond the fifth. If you see a pick and pack charge on your invoice, it reflects either your standard fulfillment activity or the additional picks on high-SKU orders.
What Pick & Pack Actually Covers
When Fulfyld picks and packs an order, the process involves more than pulling a product off a shelf. The fee covers:
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Locating and retrieving each item from its warehouse bin location
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360° quality control scans at both the picking and packing stages to confirm the right product and quantity
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Assembling the order into the appropriate packaging: box, mailer, or custom packaging if configured for your account
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Applying the shipping label and preparing the package for carrier handoff
Standard packaging materials (boxes, mailers, void fill, and tape) are included in your base rate. No separate packaging surcharge is added on top.
Reviewing Your Pick & Pack Charges: What to Do Step by Step
Follow these steps to verify that pick and pack charges on your invoice are accurate.
Step 1: Log in to the Fulfyld Client Portal
Go to the Fulfyld client portal and navigate to your invoice for the relevant billing period. Identify any line items labeled as additional picks pick fees, or overage charges.
Step 2: Match Each Charge to an Order
Every additional pick charge should reference an order number. Pull up that order in your order history and count the number of individual line items. If the order had more than 5 items, the charge is expected. If it had 5 or fewer, flag it for review.
Step 3: Check Your Kitting Configuration
If you sell kits or bundles and the pick count looks higher than expected, check how those products are configured in Shipedge.
A kit counted as multiple individual picks will generate a higher fee than a pre-assembled SKU counted as a single pick. Your account manager can pull the warehouse-side pick log for any order to confirm exactly how many picks were recorded.
Step 4: Contact Your Account Manager
If a charge doesn’t align with your order details after reviewing the portal, contact your dedicated account manager. Provide the invoice number and the specific order reference, and they can pull the pick log and confirm whether the charge is accurate or needs to be adjusted.
Get Help With Fulfyld
Pick and pack charges aren’t just a line item to accept blindly. When you understand pick and pack charges, Fulfyld’s fee structure becomes a planning tool, not a surprise on your monthly invoice.
Your dedicated account manager at Fulfyld can walk you through a cost breakdown specific to your catalog, whether you’re running kitting operations, subscription box fulfillment, or standard DTC eCommerce fulfillment at scale .
A 15-minute conversation about your average order profile, SKU count, and monthly volume is enough to get a realistic number, not a ballpark estimate built on assumptions.
Still Have Questions?
For help reviewing a specific pick and pack charge or to understand how your kitting setup affects your per-order cost, reach out at hey@fulfyld.com or (256) 716-8241. You can also visit fulfyld.com/3PL-fulfillment-pricing for Fulfyld’s full published fee structure.
Frequently Asked Questions
Is pick and pack included in my shipping rate or billed separately?
Pick and pack labor for up to 5 items per order is included in your standard per-order shipping rate; it’s not a separate line item. The charge only appears separately on your invoice when an order exceeds 5 line items, triggering the $0.50 per additional pick fee.
What counts as a “pick”? Is it per SKU or per unit?
A pick is counted per unit pulled from a bin location, not per SKU. If an order contains 3 units of the same SKU, that counts as 3 picks.
Does packaging type affect my pick and pack fee?
No. Standard packaging materials are included in your base rate regardless of which type is used for a given order. If you’re using custom branded packaging, the packaging materials themselves may carry a separate cost depending on your account configuration, but the pick and pack labor fee itself is not affected by packaging type.
Why does my pick and pack fee vary month to month?
The total pick and pack cost across a billing period reflects your actual order activity, how many orders shipped, how many items were in each order, and whether any exceeded the 5-pick threshold.
Can I restructure my product catalog to reduce additional pick fees?
Yes, in some cases. If you frequently ship orders where customers buy the same combination of products together, consolidating those into a pre-assembled kit stored as a single SKU reduces the pick count to one regardless of the number of components.