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Inventory Operations— min readUpdated Jul 13, 2026

How to Add Alternative Items and Apply them to Orders

  1. Click the Inventory tab.
  • Click SKU Substitutions.
  • Select the Alternatives tab.
  • Use the search field indicated below to search for the SKU for which you want to select an alternative SKU.
  • Click the Green plus button next to the SKU you wish to give an Alternative SKU.
  • Select the SKU you want as the alternative SKU from the pop up list.
  • Click Confirm on the diagram screen shown below.

Frequently Asked Questions

How do I access the SKU Substitutions feature?
Click the Inventory tab, then click SKU Substitutions to access the feature where you can manage alternative items.
Where do I find the Alternatives tab?
After clicking SKU Substitutions, select the Alternatives tab to view and manage alternative SKUs.
How do I search for a SKU to add alternatives to?
Use the search field in the Alternatives tab to find the specific SKU for which you want to select an alternative SKU.
What is the purpose of adding alternative items to orders?
Adding alternative items (SKU substitutions) allows you to automatically apply substitute products to orders when the original SKU is unavailable.

About the author

BM
Director of Implementation, Fulfyld

Brett McCleary is Director of Implementation at Fulfyld, where he leads client onboarding and the integrations that connect brands' stores, marketplaces, and systems to Fulfyld's fulfillment operation.

More from Brett McCleary →

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