Quick answer: Your Fulfyld rate card is a breakdown of the pricing structure associated with your fulfillment account. It outlines the fees that may appear on your invoices, including fulfillment, storage, receiving, returns, kitting, and special project charges. You can use your rate card as a reference when reviewing invoices, forecasting fulfillment costs, and understanding how different warehouse services are billed.
What Does the Rate Card Include
Your rate card serves as the pricing reference for your account. Depending on the services you use, it may include:
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Order fulfillment fees
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Storage fees
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Receiving fees
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Return processing fees
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Kitting and assembly fees
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Special project fees
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Packaging material fees
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Freight-related services
When reviewing an invoice, most charges can be traced directly back to a line item on your rate card.
Reviewing Your Fulfyld Rate Card: What to Do Step by Step
Follow these steps when reviewing your pricing structure.
Step 1: Identify Your Most Frequent Charges
Start by looking at the charges that appear most often on your invoices. For most ecommerce brands, these are fulfillment, storage, and receiving fees.
Step 2: Understand What Drives Each Charge
Every fee on the rate card is tied to a specific warehouse activity. Understanding what operational activity generates each charge helps eliminate surprises when invoices arrive.
Step 3: Review Changes in Business Volume
If your order volume, inventory levels, or SKU count have increased, some costs may naturally increase as well. Comparing business activity against rate card pricing provides valuable context when reviewing invoices.
Step 4: Contact Your Account Manager
If any pricing category is unclear, your dedicated account manager can explain how the rate is applied and what operational activities trigger the charge.
Get Clarity on Your Fulfillment Costs
Your rate card is more than a pricing document. It’s a roadmap for understanding how fulfillment costs are calculated across your entire operation.
Whether you’re reviewing an invoice, planning inventory purchases, forecasting margins, or preparing for seasonal growth, your rate card provides the foundation for making informed decisions.
If you have questions about a specific rate, billing category, or invoice charge, your account manager can walk through the details and help you understand exactly how the pricing applies to your business.
Talk to a Fulfyld fulfillment specialist about your account pricing.
Still Have Questions?
For help locating your rate card or understanding a charge on your invoice, reach out at hey@fulfyld.com or (256) 716-8241.
Frequently Asked Questions
Why is my rate card important?
Your rate card explains how each fulfillment service is priced and serves as the reference point for invoice charges.
Will my invoice always match the same amount every month?
No. Most fulfillment invoices vary based on order volume, inventory levels, inbound shipments, returns, and other warehouse activity.
Can my rate card change over time?
Yes. Changes in order volume, service requirements, or account structure may result in updated pricing arrangements.
What should I do if I don’t understand a charge on my invoice?
Compare the charge to the corresponding section of your rate card. If you still have questions, contact your account manager for a detailed explanation.
Does the rate card include every possible fee?
The rate card covers the standard services associated with your account. Additional project-based work or custom services may be quoted separately when needed.
How often should I review my rate card?
It’s a good idea to review your rate card whenever your business experiences significant growth, launches new products, increases inventory levels, or adds new fulfillment services.