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Order Operations— min readUpdated Jul 13, 2026

How to Hold/Cancel an Order 

  1. Click on the Orders tab. 
  1. Click the 3 dot icon next to the order you wish to Hold or Cancel. 
  1. Select Cancel or Hold. 

For Hold: 

  1.  Click Put On Hold
  1. Enter any comments needed to put the order on hold and select yes. 

To Cancel: 

    1.   Select Cancel 
    1. Confirm Canceling the order. 

    Frequently Asked Questions

    How do I hold or cancel an order in Fulfyld?
    Click on the Orders tab, then click the 3 dot icon next to the order you wish to hold or cancel. Select either Cancel or Hold from the menu.
    Where is the Orders tab located?
    The Orders tab is located in the main navigation menu of your Fulfyld account.
    What is the difference between holding and canceling an order?
    Holding an order pauses it temporarily by clicking 'Put On Hold', while canceling an order removes it entirely. Use Hold if you plan to resume processing the order later.
    How do I put an order on hold?
    Click on the Orders tab, select the 3 dot icon next to the desired order, choose Hold, then click 'Put On Hold'.

    About the author

    BM
    Director of Implementation, Fulfyld

    Brett McCleary is Director of Implementation at Fulfyld, where he leads client onboarding and the integrations that connect brands' stores, marketplaces, and systems to Fulfyld's fulfillment operation.

    More from Brett McCleary →

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