Standard Packaging Types Included with Your Fulfyld Rate Card
Your Fulfyld rate card includes four standard packaging types at no additional charge: small boxes, medium boxes, large boxes, and padded mailers. Any packaging beyond these four types incurs additional fees ranging from $0.15 to $0.85 per unit, depending on material and complexity.
What These Standard Packaging Types Are
When you sign up for Fulfyld’s 3PL services, your rate card automatically covers packaging for the following four standard configurations:
- Small Boxes: Corrugated boxes measuring 6″ x 4″ x 4″ or smaller, used for lightweight items like jewelry, small apparel, or electronics accessories
- Medium Boxes: Corrugated boxes measuring 12″ x 9″ x 6″ or smaller, ideal for standard retail products, shoes, or bundled items
- Large Boxes: Corrugated boxes measuring 18″ x 14″ x 10″ or smaller, designed for bulkier items, multiple units, or oversized products
- Padded Mailers: Self-sealing kraft paper mailers with bubble cushioning, typically 6″ x 10″ or 10″ x 14″, suitable for apparel, books, and fragile small items
These four types represent approximately 95% of standard e-commerce fulfillment needs. Boxes come with standard kraft paper tape, and mailers arrive pre-assembled. You’re not charged per box used—the packaging cost is built into your per-unit fulfillment fee, which typically ranges from $0.65 to $1.20 depending on your service tier.
Why Standard Packaging Types Matter for Your Business
Packaging represents one of the largest variable costs in 3PL operations, so understanding what’s included in your rate card prevents billing surprises. By offering four standardized types, Fulfyld maintains lower per-unit costs for you while keeping operations efficient on our end.
When you use standard packaging, your order processing time stays consistent—typically 24 business hours from order receipt to shipment. Requesting custom boxes, specialty mailers, branded materials, or non-standard sizes triggers manual handling, which adds 1-2 business days to processing and incurs fees of $0.15 to $0.85 per unit on top of your base fulfillment charge.
Selecting the right standard box size also protects your products and reduces damage claims. An item shipped in oversized packaging with insufficient cushioning costs you in replacement expenses and customer service time. The four standard types we offer are designed to minimize dimensional weight charges from carriers like FedEx and UPS, keeping your shipping costs competitive.
How Standard Packaging Works in Your Fulfillment Process
Here’s the workflow when we receive and process your orders:
- Order Import: Your orders arrive in the Fulfyld dashboard or via API integration. Our system automatically suggests the appropriate standard box or mailer based on product weight and dimensions you’ve provided in your catalog setup.
- Warehouse Staff Review: Within 4 business hours, our team picks your items and verifies which standard packaging type best fits. If your product catalog is accurate, the system’s suggestion is used 90% of the time without manual override.
- Packing and Sealing: Items are placed in the selected standard box or mailer with appropriate cushioning material (crinkle fill, air pillows, or kraft paper). Standard packing takes approximately 3 minutes per order.
- Label and Handoff: Your shipping label is applied, and the package is sorted by carrier. From packing completion to carrier pickup is typically 2-4 hours.
- Billing: You’re charged your agreed rate card fulfillment fee. No additional packaging charge appears on your invoice unless you’ve explicitly requested non-standard packaging.
The entire process, from order receipt to carrier pickup, averages 24 business hours for standard packaging orders.
Common Issues and Troubleshooting
Issue: Items arriving damaged despite standard packaging. This usually means product dimensions in your catalog aren’t accurate, causing undersized boxes to be selected. Verify your product records include length, width, height, and weight. If you’re uncertain, request that Fulfyld inspect dimensions during your first inbound shipment—we can update your catalog at no charge.
Issue: Orders delayed beyond 24 business hours. If packaging type isn’t the bottleneck, check whether your inventory is in stock. Backorders automatically pause fulfillment. Review your inventory dashboard or contact our support team for status.
Issue: Unexpected packaging charges on invoice. This occurs when you’ve requested non-standard materials (branded boxes, tissue paper inserts, stickers) without realizing the fee. Review your order instructions in the dashboard—any notes requesting custom packaging will incur the $0.15 to $0.85 surcharge. To avoid future charges, remove custom requests or contact support to discuss discounted rates if you have high volume.
Issue: Shipping costs seem high due to dimensional weight. Using oversized boxes inflates dimensional weight charges. Confirm you’re selecting the smallest standard box that safely fits your items. If all your products are oversized, discuss custom box sizing with support—bulk custom options may be more cost-effective than repeatedly paying dimensional weight penalties.
When to Contact Support
Reach out to Fulfyld support if you need to update product dimensions, discuss custom packaging options for specific SKUs, request a packaging audit of your first orders, or if you’re uncertain which standard type fits your items. Support response time is 4-8 business hours during weekdays.
Still stuck? Contact us through the Fulfyld dashboard support portal, and we’ll clarify your packaging setup and help you optimize costs.