Quick answer: To expedite an order in Fulfyld, mark the order as urgent using the appropriate order notes, tags, or fulfillment instructions. This alerts the warehouse team to prioritize processing and shipping the order as quickly as possible according to your fulfillment settings.
How to Specify Gift Wrapping for an Order, Step by Step
Follow these steps from the beginning if this is your first time setting up gift wrapping. If it’s already configured, start at Step 4.
Step 1: Define What Your Gift Wrapping Involves
Before contacting your account manager, be specific about what you’re asking for. Gift wrapping means different things to different brands. Come prepared with answers to these questions:
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What materials will be used: tissue paper, ribbon, a gift box, a gift bag, kraft paper wrap, a seal sticker, or a combination?
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Will you supply the materials yourself, or do you need Fulfyld to source them?
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Will a gift message be included, and if so, how does the message text reach the warehouse: through an order note, a printed card, or a handwritten note?
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Does the price tag or invoice need to be omitted from gift orders? (This is a common request and needs to be explicitly documented in your packing instructions.)
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Which orders qualify: all orders, orders that include a specific SKU, orders tagged as “gift” in your storefront, orders above a certain value?
Step 2: Contact Your Account Manager to Set Up Gift Wrapping
Reach out to your dedicated account manager with the details from Step 1. They will document your gift wrapping requirements as a formal packing instruction for your account, confirm what materials are needed and how they’ll be stocked at the warehouse, and let you know if there are any additional per-order fees for the labor involved.
Step 3: Confirm Pricing and Do a Test Pack
Gift wrapping involves additional assembly time per order, which is reflected in per-order fees. Your account manager will confirm the cost before anything is implemented.
Step 4: Flag Individual Orders for Gift Wrapping
Once gift wrapping is configured on your account, the warehouse needs a signal on each order that tells them to apply it. There are two ways this happens, depending on your setup:
Through your storefront (preferred for ongoing gift options). If you offer gift wrapping as a checkout option in Shopify, WooCommerce, or another platform, work with your account manager during setup to ensure the gift tag or order note that the platform passes through maps correctly to the gift wrap packing instruction in Shipedge.
Step 5: Confirm the Gift Message Workflow (If Applicable)
If your customers can include a personalized gift message, you need a documented workflow for how that message text travels from the order to the packing team. Common approaches include:
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The message text is passed as an order note from your storefront and printed on a gift card by the warehouse team (requires a card printing setup; discuss with your account manager)
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You supply pre-printed blank gift cards, and the warehouse handwrites the message from the order note (adds labor time per order)
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You print the message on a packing slip insert generated by your own system and attach it to the order in Shipedge before fulfillment
Keeping Gift Wrap Materials Stocked
Gift wrap materials you supply are stored in the warehouse and drawn down with each gift order. Unlike product inventory, gift wrap materials don’t have their own Shipedge SKU for automated low-stock alerts by default.
A simple approach: after your account manager documents your gift wrap usage rate per order, use that to estimate how many orders your current materials stock will cover, and set a calendar reminder to replenish before that threshold.
Still Have Questions?
To set up gift wrapping on your account or to flag a specific order for gift treatment, contact your dedicated account manager directly, or reach the Fulfyld team at hey@fulfyld.com or (256) 716-8241.
FAQs
How do I set up gift wrapping?
Contact your account manager to document your gift wrapping requirements and packing instructions.
How do I mark an order as a gift?
Flag the order using the approved tags, notes, or checkout options configured for your account.
Does gift wrapping cost extra?
Yes, gift wrapping may include additional per-order labor and material fees.